Settings admin
Use Settings: Journey when you need to see the customer lifecycle
The customer journey view helps admins visualise lifecycle segments from signup through activation to retention.
Problem / use case
If you need to see the customer lifecycle, Settings: Journey becomes fragile when the work behind open Settings, then Journey as an admin. and Review the lifecycle flowchart and its segments. is separated from Customer funnel, Email digests, and Retention nudges.
What should be done conceptually
Settings: Journey works best when the settings admin decision, next action, and progress evidence stay close enough for see the customer lifecycle to remain visible.
TimeLens solution
TimeLens solves that by making Settings: Journey part of the same workspace as Customer funnel, Email digests, and Retention nudges, so the feature helps the work move instead of becoming another isolated page.
Actual app screen
The public guide links to the real TimeLens route instead of showing a recreated mockup. Open the linked TimeLens screen to see the same route in action.
How to use it in TimeLens
Open Settings, then Journey as an admin.; Review the lifecycle flowchart and its segments.; Use the segments to target onboarding, retention, and win-back messaging.
What it helps with
See the customer lifecycle; Target lifecycle messaging; Spot activation and retention gaps
Where this feature connects
Customer funnel; Email digests; Retention nudges; Mailer settings
Open this in TimeLens
This guide covers an admin-only product surface. Admins can open the matching TimeLens menu item after signing in.
Related feature pages
Continue with the most relevant TimeLens guide pages for this workflow.
Settings: Funnel · Settings: Deliverability · Settings: Mailer · Settings: Week