Settings
Use Settings: Help when you need to ask billing questions
Help is the signed-in support page for account-specific questions and product help.
Problem / use case
If you need to ask billing questions, Settings: Help becomes fragile when the work behind open Settings, then Help. and Choose the support topic and describe the issue. is separated from Public support, Billing, and Feature requests.
What should be done conceptually
Settings: Help works best when the settings decision, next action, and progress evidence stay close enough for ask billing questions to remain visible.
TimeLens solution
TimeLens solves that by making Settings: Help part of the same workspace as Public support, Billing, and Feature requests, so the feature helps the work move instead of becoming another isolated page.
Actual app screen
The public guide links to the real TimeLens route instead of showing a recreated mockup. Open the linked TimeLens screen to see the same route in action.
Actual product snapshots
How to use it in TimeLens
Open Settings, then Help.; Choose the support topic and describe the issue.; Use public Support for general information before signing in.
What it helps with
Ask billing questions; Report setup issues; Request product help
Where this feature connects
Public support; Billing; Feature requests
Open this in TimeLens
Open the matching TimeLens menu item after signing in, or create an account to start from the same workspace.
Related feature pages
Continue with the most relevant TimeLens guide pages for this workflow.
Settings: Billing · Settings: Feedback · Settings: Privacy · Settings: Invites